News and Information

Emergency Maintenance Notice-20120212-01

Dear Axcess Client: Axcess Internet will be conducting the following emergency maintenance to our network: Start Date/Time: Tuesday, February 14, 2012 at 12:01 AM (PST) End Date/Time: Tuesday, February 14, 2012 at 05:00 AM (PST) Facilities Affected: Sunnyside...

Posted to Network Operations Center by Axcess Internet® on 12 Feb 2012

Filed under: Network Engineering, Data Center Operations, Maintenance, Outage, Notices, Axcess

Axcess Internet has a new fax number

Dear Axcess Customer, Axcess Internet has changed our fax number from 1-888-705-0314 to (509) 293-7795 . Contact information is available at http://axcess.us/contactus Please update your address book information. Sincerely, Axcess Internet®

Posted to News and Information by Axcess Internet® on 25 Jan 2012

Filed under: Axcess, Contact Info

Limited Dial-Up Outage in Oregon

The Axcess NOC is currently aware of issues affecting dial-up access numbers in the state of Oregon. Customers may expierence busy signals or operator intercepts during this period. We have a ticket open with our underlying carrier, who is currently working...

Posted to Network Operations Center by Axcess Internet® on 23 Dec 2011

Filed under: Outage, Axcess

Thanksgiving Day Hours

Dear Axcess Member: The Axcess Internet Store will be operating on reduced hours during the Thanksgiving holiday. The following schedule will be effect starting Wednesday, November 24th, 2011. Wednesday, November 23th, 2011 – 8:00 AM to 12:00 PM...

Posted to News and Information by Axcess Internet® on 20 Nov 2011

Filed under: Axcess, Storefront Operations, Hours of Operation, RSS

Major Dial-Up Outage Reported

Dear Axcess Dial-Up Customer, Axcess Internet is aware of issues impacting customers in the states of Arizona, California, Colorado, Oregon, Texas and Washington. There is currently maintenance being performed in these areas, and users may experience...

Posted to Network Operations Center by Axcess Internet® on 4 Oct 2011

Filed under: Network Engineering, Outage, Axcess

New Version of Axcess Connector for Windows Available

Dear Axcess Member: A new version of the Axcess Connector for Windows is now avaialble for download. This version takes advantage of new dial-up numbers in the California and Texas markets. Although you do not need to upgrade, Axcess strongly recommends...

Posted to Network Operations Center by Axcess Internet® on 30 Sep 2011

Filed under: Axcess, Axcess Connector for Windows, Member News

Weather Advisory - Virginia

Dear Axcess Hosting Client: As you may or may not be aware, Hurricane Irene is currently tracking up the eastern seaboard. Since we have a datacenter located in Virginia, we have mobilized our emergency procedure plans to ensure we have the necessary...

Posted to Network Operations Center by Axcess Internet® on 26 Aug 2011

Filed under: Data Center Operations, Notices, Axcess

Axcess Internet to participate in World IPv6 Day

FOR IMMEDIATE RELEASE: Contact: Corporate Relations Axcess Internet Services, Inc.® (509) 839-5595 Voice (888) 705-0314 Fax press@axcess.us Axcess Internet to participate in World IPv6 Day SUNNYSIDE, June 1st, 2011 – Global IT solutions provider Axcess...

Posted to Press Room by Axcess Internet® on 1 Jun 2011

Planned Network Upgrade - May 31, 2011 - 00:00 - 05:00 ET

Please be advised that on May 31st, 2011 at 00:00-05:00 ET, Axcess' partner PEER1/ServerBeach will be completing a planned Network Upgrade that will provide us with a more robust and scalable network and enable us to better serve your needs. This maintenance...

Posted to Network Operations Center by Axcess Internet® on 12 May 2011

Filed under: Network Engineering, Data Center Operations, Maintenance, Axcess

PEER1 Launches new state-of-the-art Data Center in Toronto

Axcess' partner PEER1 has launched a new state-of-the-art 40,000 square foot Data Center in Toronto, Canada. Axcess is proud to have both dedicated and co-location solutions in the new data center. Watch Jeff Ois, Sr. Account Executive for PEER 1 above...

Posted to News and Information by Axcess Internet® on 31 Mar 2011

Filed under: Axcess, Partners, PEER1

Reduced store hours during Thanksgiving holiday

Dear Axcess Member: The Axcess Internet Store will be operating on reduced hours during the Thanksgiving holiday. The following schedule will be effect starting Wednesday, November 24th, 2010. Wednesday, November 24th, 2010 – 8:00 AM to 12:00 PM...

Posted to News and Information by Axcess Internet® on 22 Nov 2010

Filed under: Axcess, Sales, Storefront Operations, Support, Hours of Operation

Domain changes coming for futurelnk.net

Dear Axcess Subscriber: The Axcess Internet Network Operations Center will be implementing changes to our Domain Naming System (DNS) for the domain futurelnk.net This domain was acquired by Axcess Internet during the purchase of FutureNET in 2004. Since...

Posted to News and Information by Axcess Internet® on 8 Nov 2010

Filed under: Axcess, EOL, Life Cycle, Domains, Zone Data, DNS

Upcoming Network Maintenance: Spokane to Yakima DS3 Migration

The Axcess Internet NOC has been informed by our upstream provider (Noel Communications) that they will be moving our DS3 circuit from Spokane to Yakima. This circuit carries the traffic from the Sunnyside Data Center. A two-hour window will be...

Posted to Network Operations Center by Axcess Internet® on 8 Nov 2010

Filed under: Network Engineering, Data Center Operations, Maintenance, Outage, Notices, Axcess

Axcess Internet observes Veterans Day

Dear Axcess Client: Axcess Internet will be closed for normal business on Thursday, November 11, 2010 in honor of Veterans Day. Normal hours will resume at 8:00AM on Friday, November 12, 2010. On-call Technical Support will be available at 1-866-4AXCESS...