Axcess Internet - Contact Us
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If you would like to contact us, please use the following means. When contacting us regarding an existing issue, please have your Ticket ID available so that we may better assist you.
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Submit a Ticket -
Click here to submit a ticket to our Help Desk. You may also access this form throughout our site by clicking on the "Support" tab on the left hand. More support options are is available here. |
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Phone Support - You may call us 24 hours a day at 1-866-4AXCESS (429-2377) or you may also fax us at 509-293-7795. |
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In-Person - Stop by our offices at 225 North 1st Street, Sunnyside, WA 98944. Our mailing address is: Axcess Internet, 1726 Gregory Ave Ext. PMB 118, Sunnyside, WA 98944 |
Hours of Operation:
We are open Monday through Friday from 8AM to 5PM Pacific Time. Our support technicians are available 24 hours per day 7 days per week. Emergencies and outages are handled by on-call staff.
We are closed on all Federal holidays. To learn more please see our KB Article on this subject.